Wednesday, June 11, 2008

TeamViewer remote support tool now available for Mac OS X

TeamViewer GmbH today released the live version of its TeamViewer remote vista support maintenance program for Mac. This compact utility, designed to enable remote vista support access of computers via Internet and across firewalls, is compatible with Mac OS X 10.4 and later versions.

TeamViewer features cross-platform support, allowing Mac and Windows users to work together and control computers using either operating system; Mac users are able to take over either Mac or Windows computers, and vice versa. The software is available free of charge for non-commercial use, with a range of licenses starting at US$249 for business employment.

In addition to remote control, the software now includes several additional features. With TeamViewer, file transfer between computers is easy, permitting straightforward, effortless information sharing. The client module of the Windows version is also available now. This small executable program does not require any installation; it simply runs on the computer to be controlled remotely. Fast ad-hoc support and troubleshooting are ideal applications of this function.

All functions of TeamViewer software are uniquely created to ensure a user-friendly experience. Launching TeamViewer generates a unique ID code which is then communicated to the user partner by a telephone or e-mail invitation. Entering the ID code establishes an immediate connection to the corresponding computer. With this connection, the computer can conveniently be controlled remotely. Reversing the control direction is possible at any time, allowing both parties to see and remotely control each other’s desktops – an ideal application for presentations and teamwork.

To ensure the highest possible security, all TeamViewer data traffic is encrypted using private/public key exchange and AES 256-bit session encoding. This process prevents any computer in the communication path from eavesdropping on data traffic or decrypting the data in transfer.

“The beta version for Mac, which we released a few weeks ago, is already very well received by several thousand users,” reveals Dr. Tilo Rossmanith, Founder and Director of TeamViewer GmbH, said in the press release. “People particularly appreciate the Windows and Mac OS compatibility, as users act efficiently, independent of the Windows or Mac OS involved. This is especially practical when an administrator must maintain a large number of computers on both systems. Regardless of whether the supported user is still running Windows 98 or has the latest Apple operating system, TeamViewer works properly every time.”

The Mac version of TeamViewer is available immediately and can be downloaded at Three different license options are available for commercial use, allowing businesses to select the software which best suits their needs. The Premium License, available for $1,399, compiles additional features, an unlimited term and can be installed on as many workstations as needed. The Business License, available for $699, features a less inclusive package also offered on an unlimited term. A six month license of the Business solution is available for $249.

Source: http://macdailynews.com/index.php/weblog/comments/17393/

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